NDIS Commission reform hub

We’re changing the way we regulate the NDIS. This page details upcoming regulatory reform work, including consultation activities.

About the reform

The NDIS Commission is an independent Australian Government regulator. We register and regulate NDIS providers. We also work with people with disability to improve the quality and safety of their NDIS supports and services.

We are changing the NDIS to make it better for everyone. To do this, we want to hear your thoughts and opinions on the changes we are making.

We will put participant voices at the centre and prioritise groups most affected by reform. Our language will be accessible, clear and straight forward, and you will be able to engage in a variety of different ways. We welcome your feedback on how we can do better. 

The NDIS Commission’s Regulatory Reform Roadmap shows activities planned to support the Commission’s reform priorities until December 2025.

 

Related resources

NDIS Commission Regulatory Reform Roadmap - 28 October 2024

Reform themeTimeframe

Mandatory registration 

  • Platform Providers
  • SIL Services
  • Support Coordination
  • From October 2024: Consultation commences and online surveys open.
  • From November 2024: Online town hall events, discussion papers released and submissions open.  
  • From December 2024 to March 2025: Regulatory forums. 
  • March 2025: Online surveys and submissions close.
  • No earlier than 1 July 2025: Platform Providers, SIL Services and Support Coordination services commence transition into mandatory registration.
NDIS ACT, RULES AND STANDARDS
  • From October 2024: Consultation commences on NDIS Bill No.2.
  • From 1 November 2024: State/Territory consultation.
  • From November 2024: Ministerial roundtables held, and discussion papers released.
  • No earlier than Autumn 2025: Exposure draft circulated for consultation, NDIS Rules reviewed, Practice standards revised.
SELF-DIRECTED SUPPORTS AND NDIS PROVIDER DEFINITION
  • From November 2024: Consultation commences, discussion papers and surveys released and submissions open.
  • January 2025: Online surveys and submissions close.
  • Mid 2025: Consultation outcomes shared, and next steps announced.

What we are consulting about now

Public consultation on changes to mandatory registration for Platform Providers, Support Coordinators and Supported Independent Living Servies, and proposed amendments to the NDIS Act (Bill No.2) have commenced. Details to be added to this page shortly.

 

Proposed amendments to the NDIS Act (Bill No.2)

The Disability Royal Commission’s Final Report highlighted the quality and safeguarding challenges that still exist for people with disability in the Australian community. The report highlighted the need for a more active approach to monitoring the delivery of NDIS supports and stronger compliance and enforcement.

NDIS participants, their supporters and the broader community need a regulator with stronger powers to increase safeguards, defend the human rights of people with disability, and remove bad operators from the NDIS market.

 

Increasing regulatory protections

On 28 October 2024 the Minister for the National Disability Insurance Scheme and Government Services the Hon. Bill Shorten MP announced the second part of NDIS legislation Getting it Back on Track Bill, which will significantly increase protections for NDIS participants and workers and improve the quality and safety of NDIS supports.

Proposed amendments to Bill No.2 will aim to:

  • Impose stricter regulatory requirements and stronger penalties and criminal offences for those doing the wrong thing
  • Strengthen information gathering powers to improve monitoring and compliance of NDIS providers and others; and
  • Expand the categories of persons against whom a banning order can be imposed, beyond NDIS providers and workers to include persons operating in other critical areas of the NDIS, such as NDIS auditing and consulting activities.

Changes proposed will focus on improving the quality and safety of NDIS supports for participants by strengthening the deterrence and compliance powers of the NDIS Quality and Safeguards Commission (NDIS Commission).

The changes proposed will contribute to broader NDIS reform efforts aimed at ensuring every NDIS dollar is spent on delivering quality and safe supports to participants.

Stronger powers for the NDIS Commission also contribute to reducing, deterring and responding to fraud, exploitation and poor-quality providers.

 

Next Steps

Consultation with states and territories on these measures as well as the broader disability community will commence from 31 October 2024.

We have listened to the feedback given to Government during the consultation period for Bill No.1.

We will ensure our approach to consultation on the second part of NDIS Act reforms is comprehensive and offers plenty of opportunities for feedback.

We are committed to delivering better quality services and safeguards for NDIS participants and their families.

 

Have your say

Everyone will have the opportunity to provide feedback to the NDIS commission during the consultation period. 

No changes or transition to mandatory registration will occur before 1 July 2025. 

 

Regulatory Reform Consultation Enquiry Form

Please provide the following information so that we can promptly respond to your enquiry via email. You may submit more than one form if you are enquiring about more than one consultation topic. Alternatively, please continue to visit the NDIS Commission website for the latest updates on this work.

1. Which consultation are you contacting us about?
7. Which of the following are you?
8. What area do you live?
9. Which state or territory are you located in?
10. How did you learn about this webpage?